LDR Engines & Gearboxes    Your trusted engine & gearbox specialists

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Terms and Conditions

Welcome to LDR Engines and Gearboxes PTY LTD. These Terms and Conditions govern your use of our website located at https://ldrpretoria.co.za/ (the “Site”) and the services provided by LDR Engines and Gearboxes PTY LTD (“we”, “us”, or “our”). By accessing or using the Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Site.

1. Services

LDR Engines and Gearboxes PTY LTD provides services related to the repair, maintenance, and supply of engines and gearboxes. The specific details of these services are outlined on our Site. We reserve the right to modify or discontinue any service without prior notice.

2. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:

  • Use the Site in any way that violates applicable local, national, or international laws or regulations.
  • Interfere with or disrupt the operation of the Site or any servers or networks connected to it.
  • Attempt to gain unauthorized access to any part of the Site or any other systems or networks connected to it.
  • Transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.

3. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of LDR Engines and Gearboxes PTY LTD or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.

4. User Accounts

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Orders and Payments

When placing an order through the Site, you agree to provide accurate and complete information. All payments must be made using the methods provided on the Site. We reserve the right to refuse or cancel any order for any reason, including but not limited to issues with payment processing or product availability.

6. Warranty and Limitation of Liability

Our services are provided on an “as-is” basis. We do not warrant that the Site or any services provided will be error-free, uninterrupted, or free from viruses or other harmful components. To the maximum extent permitted by law, LDR Engines and Gearboxes PTY LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or services.

The Site may contain links to third-party websites that are not owned or controlled by LDR Engines and Gearboxes PTY LTD. We are not responsible for the content or practices of any third-party websites. Your use of third-party websites is at your own risk.

8. Termination

We reserve the right to terminate or suspend your access to the Site and services at our sole discretion, without notice, for any reason, including but not limited to a breach of these Terms and Conditions.

9. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or related to these Terms and Conditions or your use of the Site shall be resolved in the courts of South Africa.

11. Contact Information

Refund and Returns Policy — Engines and Gearboxes

Customer Responsibilities

  • All engines must be installed by a qualified and RMI-registered mechanic.
  • Use new oil, oil filters, thermostats, spark plugs, coolant, and other necessary components during installation.
  • Flush the radiator and check or replace water pipes, water pumps, seals, and gaskets as needed. No warranty applies to oil leaks.
  • All cam belt engines must be installed with a new timing belt before installation, as per manufacturer specifications.
  • Belt-driven engines must have a new timing belt installed and correctly set before fitting. No warranty on timing chains or belt-driven engines.
  • Valve clearance and timing must be checked and adjusted accordingly.
  • Verify parts for compatibility, sizing, and application before installation.
  • LDR Engines and Gearboxes assumes no liability for parts incorrectly installed due to ordering, packing, or shipping errors.

Standard Warranty on Engines and Gearboxes

  • 3-month unlimited kilometer warranty on internal components only, effective from the date of purchase.
  • 7-day warranty on turbos.
  • No warranty covers attached accessories or components, including manifolds, carburetors, distributors, alternators, turbos, superchargers, water pumps, starters, thermostats, clutches, flywheels, timing belts (for belt-driven engines), seals, or sensors.
  • No warranty on fuel injectors (petrol or diesel), classified as electrical components.
  • No warranty on oil leaks.
  • No warranty for broken gears or burnt gearboxes caused by low oil levels.
  • A new spigot shaft bearing must be fitted during gearbox installation.

Used Transmissions Warranty

  • Manual gearboxes: 3 months (internal parts only).
  • Automatic gearboxes: 2 months (internal parts only).
  • Releasing bearings and master slaves are not covered; correct oil must be used for the warranty to remain valid.
  • Start-up warranty applies to all high-performance engines.
  • No warranty on head gasket failure or engine overheating due to poor maintenance.
  • Engines purchased for modifications or modified vehicles are not covered under warranty.
  • Do not strip engines and gearboxes without prior approval. Unauthorized disassembly voids the warranty.

Reporting Issues

  • If an issue arises (bearing knock, excessive smoke, unusual noise in the block or head), contact your sales consultant immediately.
  • Provide proof of the fault (video or images) to your sales consultant for further action.
  • Ensure the prop shaft is correctly balanced. Damage to the extension housing is not covered under warranty.

Limitations

This warranty does not cover:

  • Accidental damage, misuse, collisions, fires, negligence, modifications, racing, improper installation, or repairs.
  • Vehicles with aftermarket software or tune-ups.
  • Consequential damages, labor costs, courier or delivery charges, downtime, towing fees, freight expenses, vehicle rentals, or insurance claims.
  • Oil leaks, blown head gaskets, and overheating due to an inadequate cooling system.
  • Bent valves, lock-up, or backfire caused by a broken timing belt or incorrect timing setup. A new timing belt must be fitted before installation.
  • Internal damage from foreign objects entering the combustion chamber.
  • Failures or damage caused by external factors including incorrect fuel, contaminated fluids, overheating due to faulty cooling systems, improper installation, and lack of regular maintenance.
  • Electrical issues, faulty wiring, or vehicle-related malfunctions that result in engine or gearbox failure.

Claims Requirements

  • Proof of compliance with these conditions is required if a claim is made.
  • Claims must include a valid invoice and clear images or video evidence of the issue.

Refunds and Exchanges

  • No refund will be issued without an original invoice.
  • Delivery, courier, and labor costs are non-refundable.
  • Deposits are non-refundable. A lay-buy option is available for 3 months.
  • No cash refunds will be provided.
  • A 15 percent handling fee applies to correctly supplied goods returned.
  • Approved refunds will be processed within 7–14 working days after management review.
  • A 3 percent handling fee applies to refunds for payments made via card facilities.
  • A 7-day exchange policy applies for defective engines. A replacement engine will be provided within this timeframe, subject to stock availability.

Final Notice: We strive to supply quality used engines and gearboxes. It remains the customer’s responsibility to ensure proper installation and maintenance. Professional installation and thorough inspections are strongly advised before use.