1. Introduction

Welcome to LDR Engines and Gearboxes PTY LTD. These Terms and Conditions govern your use of our website located at https://ldrpretoria.co.za/ (the “Site”) and the services provided by LDR Engines and Gearboxes PTY LTD (“we”, “us”, or “our”). By accessing or using the Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Site.

2. Services

LDR Engines and Gearboxes PTY LTD provides services related to the repair, maintenance, and supply of engines and gearboxes. The specific details of these services are outlined on our Site. We reserve the right to modify or discontinue any service without prior notice.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms and Conditions. You agree not to:

  • Use the Site in any way that violates applicable local, national, or international laws or regulations.
  • Interfere with or disrupt the operation of the Site or any servers or networks connected to it.
  • Attempt to gain unauthorized access to any part of the Site or any other systems or networks connected to it.
  • Transmit any content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of LDR Engines and Gearboxes PTY LTD or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.

5. User Accounts

To access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

6. Orders and Payments

When placing an order through the Site, you agree to provide accurate and complete information. All payments must be made using the methods provided on the Site. We reserve the right to refuse or cancel any order for any reason, including but not limited to issues with payment processing or product availability.

7. Warranty and Limitation of Liability

Our services are provided on an “as-is” basis. We do not warrant that the Site or any services provided will be error-free, uninterrupted, or free from viruses or other harmful components. To the maximum extent permitted by law, LDR Engines and Gearboxes PTY LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or services.

8. Links to Third-Party Sites

The Site may contain links to third-party websites that are not owned or controlled by LDR Engines and Gearboxes PTY LTD. We are not responsible for the content or practices of any third-party websites. Your use of third-party websites is at your own risk.

9. Termination

We reserve the right to terminate or suspend your access to the Site and services at our sole discretion, without notice, for any reason, including but not limited to a breach of these Terms and Conditions.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising from or related to these Terms and Conditions or your use of the Site shall be resolved in the courts of South Africa.

12. Contact Information

If you have any questions or need support, please reach out to us:

Llewellyn | Engine Specialist
Phone: 072 497 2348
Email: llewellyn@ldrpretoria.co.za

Roman | Gearbox Specialist
Phone: 079 500 6160
Email: roman@ldrpretoria.co.za

Service & Support
Phone: 064 795 0729
Email: info@ldrpretoria.co.za

Sales
Phone: 079 527 3909
Email: drikus@ldrpretoria.co.za

 

REFUND AND RETURNS POLICY

TERMS AND CONDITIONS FOR ENGINES AND GEARBOXES

Customer Responsibilities

  • All engines must be installed by a qualified and RMI-registered mechanic.
  • Customers must use new oil, oil filters, thermostats, spark plugs, coolant, and other necessary components during installation.
  • The radiator must be flushed, and all water pipes, water pumps, seals, and gaskets must be checked and replaced as needed. (No warranty applies to oil leaks.)
  • All cam belt engines must be installed with a new timing belt before installation, as per manufacturer specifications.
  • Belt-driven engines must have a new timing belt installed and correctly set before fitting. (No warranty on timing chains or belt-driven engines.)
  • Valve clearance and timing must be checked and adjusted accordingly.
  • It is the customer’s responsibility to verify parts for compatibility, proper sizing, and application before installation.
  • LDR Engines and Gearboxes assumes no liability for parts incorrectly installed due to ordering, packing, or shipping errors.

Standard Warranty on Engines and Gearboxes

  • 3-month unlimited kilometer warranty on internal components only, effective from the date of purchase.
  • 7-day warranty on turbos.
  • No warranty covers any attached accessories or components, including but not limited to:
    • Manifolds, carburetors, distributors, alternators, turbos, superchargers, water pumps, starters, thermostats, clutches, flywheels, timing belts (for belt-driven engines), seals, or sensors.
  • No warranty on fuel injectors (petrol or diesel), as they are classified as electrical components, which are not covered.
  • No warranty on oil leaks.
  • No warranty applies to broken gears or burnt gearboxes caused by low oil levels.
  • A new spigot shaft bearing must be fitted during gearbox installation.
  • Used Transmissions Warranty:
    • Manual gearboxes: 3 months (internal parts only).
    • Automatic gearboxes: 2 months (internal parts only).
    • (Releasing bearings and master slaves are not covered; correct oil must be used for the warranty to remain valid.)
  • Start-up warranty applies to all high-performance engines.
  • No warranty on head gasket failure or engine overheating due to poor maintenance.
  • Engines purchased for modifications or modified vehicles are not covered under warranty.
  • Engines and gearboxes must not be stripped without prior approval. Unauthorized disassembly will void the warranty.
  • If an issue arises (e.g., bearing knock, excessive smoke, unusual noise in the block or head), contact your sales consultant immediately.
    • Proof of the fault (video or images) must be sent to the sales consultant for further action.
  • Ensure the prop shaft is correctly balanced, as damage to the extension housing is not covered under warranty.

Limitations

  • Purchasing a second-hand engine or gearbox comes with inherent risks.
  • This warranty does not cover:
    • Accidental damage, misuse, collisions, fires, negligence, modifications, racing, improper installation, or repairs.
    • Vehicles with aftermarket software or tune-ups.
    • Consequential damages, labor costs, courier/delivery charges, downtime, towing fees, freight expenses, vehicle rentals, or insurance claims.
    • Oil leaks, blown head gaskets, and overheating due to an inadequate cooling system.
    • Bent valves, lock-up, or backfire caused by a broken timing belt or incorrect timing setup. (A new timing belt must be fitted before installation.)
    • Internal damage resulting from foreign objects entering the combustion chamber.
    • Any failure or damage caused by external factors, including but not limited to: incorrect fuel, contaminated fluids, overheating due to faulty cooling systems, improper installation, and lack of regular maintenance.
    • Electrical issues, faulty wiring, or vehicle-related malfunctions that result in engine or gearbox failure.
  • Proof of compliance with these conditions must be provided to LDR Engines and Gearboxes if a claim is made.
  • Claims must be accompanied by:
    • A valid invoice
    • Clear images or video evidence of the issue

Refunds and Exchanges

  • No refund will be issued without an original invoice.
  • Delivery, courier, and labor costs are non-refundable.
  • Deposits are non-refundable. (Lay-buy option is available for 3 months.)
  • No cash refunds will be provided.
  • A 15% handling fee applies to correctly supplied goods returned.
  • Approved refunds will be processed within 7-14 working days after management review.
  • A 3% handling fee applies to refunds for payments made via card facilities.
  • A 7-day exchange policy applies for defective engines. A replacement engine will be provided within this timeframe.

Final Notice

LDR Engines and Gearboxes strives to supply quality used engines and gearboxes. However, it remains the customer’s responsibility to ensure proper installation and maintenance. We strongly advise professional installation and thorough inspections before use to avoid unnecessary issues.