Shipping Policy
This Shipping Policy explains how delivery and courier charges relate to orders from LDR Engines and Gearboxes PTY LTD.
Scope
This policy applies to orders for engines, gearboxes, and related items purchased from our website ldrpretoria.co.za.
Delivery and Courier Charges
- A standard delivery fee of R2000 applies to all orders unless otherwise stated.
- Delivery, courier, and labor costs are non-refundable.
- Where exchanges or returns are approved, delivery and courier charges paid on the original order remain non-refundable.
Exchanges and Returns
Exchanges and returns are subject to our Refund and Returns Policy and warranty terms. Please review the full conditions, including customer responsibilities and claims requirements, on our Terms and Conditions page.
Claims Requirements
For any issues relating to products received, including requests aligned with our Refund and Returns Policy, claims must include:
- A valid invoice
- Clear images or video evidence of the issue
Contact
- Service & Support: 064 795 0729 | info@ldrpretoria.co.za
- Sales: 079 527 3909 | drikus@ldrpretoria.co.za

